Shipment & Payment
The shipping time of the order is 3-7 working days.
The order processing time is 32 hours.
Delivery time = order processing time + transportation time.
Please contact our customer service for express shipping. Please be noted that international shipping can not be upgraded.
FORCE MAJEURE DELAYS
Here at tanrain.com, we make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
INTERNATIONALS SHIPPING TAX
If you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country.tanrain.com is NOT responsible for any duties and taxes. For more information regarding custom policies, please contact your country's local customs office.
Orders shipped to Hawaii, Alaska or any of the US Territories including Puerto Rico, Guam, Northern Mariana Island or APO and FPO military addresses will be shipped via USPS Regular Service only.
We only support PayPal payment, you can use VISA or MasterCard credit card to pay through PayPal.